Last Updated: April 2025
We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information, in compliance with applicable laws including the European Union General Data Protection Regulation (GDPR) and Japanese data protection standards.
1. Information We Collect
We may collect the following information:
- Personal Data: Your name, email address, phone number, and other information you provide when making a booking or contacting us.
- Usage Data: Information such as IP address, browser type, referring pages, and time spent on the site.
- Cookies: Small data files stored on your device to improve website functionality and analyze traffic.
2. Purpose of Data Use
We use the data we collect for the following purposes:
- To process reservations or inquiries
- To communicate important updates or booking details
- To improve website usability and services
- For internal analytics and troubleshooting
- To comply with legal obligations
We only collect data necessary for these purposes and do not sell or rent your personal information.
3. Legal Basis for Processing (for EU Residents)
If you are located in the EU, we rely on the following legal bases:
- Your consent (e.g., when subscribing to a newsletter)
- Contractual necessity (e.g., handling your booking)
- Legitimate interests (e.g., improving website performance)
- Compliance with legal obligations
4. Data Retention
We retain your data only as long as necessary for the stated purposes or as required by law.
5. Cookies and Tracking
We use cookies for functionality, analytics (e.g., Google Analytics), and performance optimization.
A cookie settings popup is shown when you first visit the site.
You can also adjust your cookie preferences anytime by clicking the cookie icon at the bottom-left corner of the screen.
This website uses Google Analytics, a web analytics service provided by Google Inc. Data collected is anonymized and cannot identify individuals.
6. Sharing of Personal Information
We may share data with:
- Service providers who help us manage bookings or analytics (e.g., website hosting or analytics tools)
- Legal authorities when required by law
We never sell your personal information.
7. Data Protection Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
8. Your Rights (for EU and other applicable regions)
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with your data protection authority
To exercise these rights, please contact us at the email below.
9. Children’s Privacy
We do not knowingly collect personal data from children under the age of 13. If you believe we have collected such data, please contact us for removal.
10. International Transfers
If you are accessing our website from outside Japan, your data may be transferred to and processed in Japan or other countries. By using our services, you consent to such transfers in accordance with this policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page, and the updated date will be revised.
12. Contact Us
If you have any questions or requests about this Privacy Policy or your data, please contact us at:
[Company Name：Ishigaki Island Tours]
[Website URL：https://ishigakiislandtours.com/]
[Contact Email Address：contact@ishigakiislandtours.com]